Maintenance and Support

Cinfy has got vast systematic covering normal execution practices and methodologies for considering and executing changes and/or updates for maintaining the variety of software products and applications. We offer a full range of support services to meet your company's needs. What we provide is especially crucial for organizations that are finding the cost of IT to be prohibitive for continued in-house service. For them, it makes eminent sense to forge a partnership with an India-based software development company.

Software maintenance can require a great deal of time and resources, and when such services are in short supply domestically, savvy business owners know just how beneficial it can be to outsource maintenance and support. You can improve your efficiency and lower the costs associated with research and development needed to improve your software over successive iterations when you partner with Cinfy's team of creative experts.

We are a software design company that takes pride in our vibrant corporate culture and the many talented individuals who provide development and maintenance services to our satisfied clients. Our application maintenance activities can vary from small bug fixing to big change requests -

  • Bug Fixing, Bug Tracking and Bug Reporting
  • Fine Tuning, Scalability and Performance enhancements of the application
  • Updates and Enhancements for improving product
  • System Optimization and Tuning
  • Designing and accommodating new features using latest technologies
  • Updating to its latest specifications & latest designs

Various aspects of Software Maintenance and Support include -

  • Excellent Support - Whether you need additional support in terms of troubleshooting software anomalies or run into a bug that hinders your team from getting their work done in a timely fashion, our support team is standing by to lend a hand. We provide support services for a variety of organizations and applications, from small-to-medium businesses to major enterprises seeking to benefit from the cost savings achieved through offshore assistance.
  • Corrective Maintenance- Cinfy's alert and diligent team will go over your software, examining and testing it for problems such as design mistakes (confusing user interface, errors in the menus, and so on), errors in logic and fundamental problems in the code. We have years of experience troubleshooting poorly performing applications and can quickly remedy any problems that have arisen.
  • Adaptive Maintenance - A number of issues come into play that requires an organization to begin an adaptive maintenance program. Your application may not work as well as it used to because you have upgraded your computers or other mission-critical pieces of hardware. Changes in regulations are another motivation for adaptive maintenance. If you are changing the data format you use, it's most certainly time to call for this service. We also can help you when you need to integrate a new operating system or have to update any supporting utilities, as these changes can reduce the effectiveness of your application.
  • Preventative Maintenance - An ounce of prevention is worth a pound of cure, the saying goes, and this definitely applies to complicated software. It's far better to monitor how your software is functioning now and nip any emerging problems in the bud. What are your end users saying about how the software is currently functioning? If you have been receiving a number of similar complaints or are experiencing a return of problems that you thought had already been taken care of in the code, it may signal the time for preventative maintenance.
  • Perfective Maintenance - Software maintenance often involves monitoring the application and its ecosystem to strengthen the application before real problems arise. We may restructure the code in keeping with the latest industry standards, for example, make some minor modifications, delete sections, insert new code or otherwise make changes to enhance its functionality.